To our valued customers,
Over the past few days, we have all been impacted by the extreme winter weather in Texas. This unprecedented event caused electricity generation to go offline resulting in sustained power outages across the state. You will have likely seen news reports regarding the resulting high prices and the potential for Retail Electric Providers (“REPs”) to go out of business.
We want to assure you that APG&E is here to stay. We are financially stable, and our team has worked tirelessly to ensure we remain here for you throughout these events. You do not need to worry about being transferred to Provider of Last Resort (“POLR”).
If you have a fixed price contract with APG&E, your rate will not change. If you are out of contract, but still receiving service from APG&E, we encourage you to renew your service and lock in a low rate for the future.
While Electricity generation is coming back online across the state, there are still thousands of homes without power. If you continue to experience outages, please contact your local utility. We have gathered a list of utility contact numbers on our site for your convenience.
Our leadership team has always placed our commitment to serve you above everything else. This commitment remains unchanged in these trying times. Please feel free to reach out to us with any questions.
The APG&E Team